Diane Morais is Deposits and Line of Business Integration executive for Ally Bank, the direct banking subsidiary of Ally Financial. In this capacity, she is responsible for overseeing the overall growth and profitability of the deposit business, including Ally Bank marketing strategies, customer experience product and pricing optimization, customer contact centers and back office operations. Morais also oversees the Bank’s Community Reinvestment Act activities. In addition to being a member of the Ally Bank Board of Directors, she serves as the primary liaison between Ally Bank and other key business areas to evaluate opportunities for growth and ensure strategic alignment.
In addition to her Ally Bank responsibilities, Morais is an Ally Culture Champion, comprising a team of executive leaders responsible for overseeing the LEAD corporate culture initiative and programs and initiatives dedicated to advancing Ally’s Core Values. She is also a member of the company’s Management Council, Asset Liability Committee, Global Risk Management Committee, New Products Committee, Compliance Committee, and is the chair of the Anti-Money Laundering Operating Council.
A graduate of Penn State University, Morais joined Ally Financial in May 2008 as Deposits and Product Innovation executive. Prior to joining Ally Financial, Morais previously held a variety of senior leadership positions during her twelve years at Bank of America, serving as the Deposit and Debit Products Executive, National Customer Experience Executive, Card Services Marketing, and Consumer Mortgage vendor management executive. Morais also spent nine years at Citibank’s credit card division in a variety of marketing, risk and finance roles. She is also on the board of Sow Much Good, a non-profit organization committed to growing healthy communities in underserved neighborhoods.